Online ordering solution in Melbourne
In a city renowned for its culinary culture in Melbourne, standing out requires an efficient and aesthetic online ordering solution. We help cafes and bistros digitise their sales while preserving their unique identity.
Digitalising the customer journey for Melbourne establishments
For a trendy cafe owner or a brunch spot in Fitzroy, the customer experience must be flawless, from digital to plate. We have developed a tool that integrates harmoniously with your existing website, respecting your graphic charter and brand vibe. The goal is to offer fluid takeaway sales that meet the habits of busy yet demanding locals. By using our system, you offer the ability to order a flat white or avocado toast from a smartphone, ready for pick-up at the counter without a queue.
This efficiency is crucial to maximise order volume during the morning and lunch rushes in Melbourne. Additionally, our solution is "mobile responsive," ensuring perfect navigation regardless of the device used by your clients. By removing friction during ordering, you naturally increase your average basket size. We understand the specifics of the local market, and our tool helps your business in Melbourne capture this connected clientele who prioritise convenience and speed, all without paying commission on your sales. ⏳
Advanced marketing tools and operational autonomy in Melbourne
Retention is the key battleground in hospitality. Our platform does not just take orders; it equips you with powerful marketing tools to bring your customers back. Thanks to the automatic creation of a qualified client file, you can send personalised and relevant offers. For example, offering a discount for a client's birthday strengthens the emotional bond with your brand in Melbourne.
You keep total control over your commercial strategy without depending on aggregator algorithms. The back-office allows you to manage your delivery zones with precision, defining fees or minimum orders according to the serviced neighbourhoods. This ensures optimal profitability on every run. Furthermore, the integration of automated promotions in the shopping cart encourages your clients to add extra items, boosting your turnover. We provide a turnkey solution to steer your activity in Melbourne, freeing up your time to focus on the quality of your cuisine and floor service.
